FAQs
Explore our FAQ page to find answers to the most frequently asked questions. If you have any further inquiries, feel free to contact us.
306 S Armstrong Rd
Rogersville, TN 37857
We are located directly beside 312 Armstrong Road, and behind the old IPCL warehouse.
Monday - Friday: 9 am - 5 pm
Office hours are on demand
New customers or existing customers, please reach out to us at customerservice@rogersvilleministorage.net or at 423-438-3737 for help or additional information.
Daily 6:00 AM - 10:00 PM (requires passcode)
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
For your convenience, all accounts are required to be set up on our automatic monthly payment system using a credit card. Auto-pay helps ensure your payment is always on time and provides a simple, hassle-free storage experience. We do not accept debit cards.
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.
StorageDefender's Smart Units keep you connected to your valuables with real-time text message alerts whenever there's activity in your storage unit, Best of all, no app, Bluetooth, or Wi-Fi is needed—just straightforward notifications sent directly to your phone. For more information on Smart Units, check out our Smart Unit page here.